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We just used Zerorez for the first time for general carpet cleaning in 3 bedrooms. Jarvis was fantastic- he was extremely professional, efficient, and responsive (leading up to his arrival). Jarvis' customer service, kindness, and thoroughness was wonderful and much appreciated! Good value and would recommend! Zerorez sends helpful text/email reminders, and their phone customer service is prompt and professional.
The carpet cleaner Jarvis arrived with a smile, worked with a smile and left all of us with a smile. The carpet had quite a few stains and he came in and made it look as if it had just been installed from the factory. The process was clean. It had a great citrus smell which was very pleasant. I will call Zerorez every time I have a renter move out. It's an amazing transformation from gross to great! Thank you!
The guy I think his name was Jarvis, was absolutely great in his professional attitude as well as he's work. He made sure I was happy before he left. Zerorez should be proud they have a man like Jarvis. My carpet looks great. 5stars
Steve came and cleaned the carpet in three rooms of my home. He was on time, professional, and explained everything thoroughly. He also worked quickly and was done in about an hour. I would recommend Zerorez to anyone needing to have their carpets cleaned. I was very satisfied with the experience and overall value.
Jarvis was my technician, and he was AWESOME. Very professional, personable, polite, and explained everything thoroughly. Showed up on time and worked quickly but efficiently.
I will be using ZeroRez for all of my carpet cleaning needs.
Have had different companies before but have to say how great Zerorez is. Professional. Showed up on time and efficient. Reveiwed areas to treated and concerns and cost. My carpet looks new! Jarvis, Thanks, keep up the good work.👍
Jarvis was so pleasant and friendly. Very quick and efficient with air duct cleaning and it already feels immensely better in my house! Thanks Jarvis!
The technician from Zerorez arrived on time, was totally professional, and cleaned our carpets quickly and thoroughly. Additionally, he offered advice and options for best care of a family heirloom rug. Don't waste time or your money with any other carpet cleaning service!
Travis called before arriving and was right at the beginning of our 3-6pm window! I was very happy as most places will wait until that last hour in the time frame to show up. He explained everything he would do and told us what would be best. The carpets look brand new! We will definitely use this place again!
Jarvis did a fantastic job! He walked me through the process of what was going to happen, discussed problematic areas, and procedures to resolve them. He did a great job! I would recommend him to anyone. The company was easy to work with as well.
Communication was outstanding. They were on time. It was an overall very easy process. With a busy schedule, I need anything that makes my life easier! Would you them again and again and again.
I've been wanting to get my carpets professionally cleaned for years. I finally took the leap and booked with zerorez! I'm so glad I did. Jarvis called because he could come earlier in day which was nice so I didn't have to wait. He was professional and polite. He brought my carpets back to life, got some nasty dog stains out, and it smells so good in my house. 10/10 would recommend.
Everything looks great! Very pleased! Technician was very professional and knows his job. Will use you in the future. Glad your company has come to our area!